We have written this page to be read, not hidden behind legal jargon. If a mandatory law gives you stronger rights than this page, that law takes priority.
1. Welcome access
Each eligible new account receives 1,000 welcome credits and seven days of full access, once per device. No payment card is required to activate this access. Full access opens every feature; actions that use credits are still paid with credits.
The welcome period ends automatically. It does not become a paid subscription unless you actively select a plan and provide payment details at checkout.
2. Paid plans
Paid plans provide the features and recurring credit allowance shown at checkout. Current website prices are working commercial prices and may be revised before or after launch with appropriate notice.
The checkout page controls if it conflicts with an older marketing page. Review the plan name, included features, billing period, credits, total price, taxes and renewal terms before paying.
3. Renewal
A paid subscription renews for the billing period shown at checkout until you cancel. Stripe charges the payment method saved for the subscription.
We will provide renewal, reminder and price-change notices where required by applicable law. You can cancel without a cancellation penalty.
4. How credits work
Credits are a usage unit for eligible Anivo actions. The product may show an estimated or fixed credit cost before an action begins. Different actions may use different amounts.
Some operations reserve credits while work is in progress. A successful operation consumes the reserved credits. A failed, cancelled or unresolved operation may release or reconcile the reservation according to the product state.
5. Credit types and validity
Credits may come from welcome access, a recurring subscription allowance, a promotional grant, a correction or a separately purchased add-on.
The offer or checkout will state any expiry, rollover or account restrictions that apply to a credit type. Credits have no cash value, cannot be transferred outside the permitted account or workspace, and cannot be exchanged for money.
6. Additional credits
Where available, you may purchase additional credits without changing your subscription. The quantity, price, tax and any validity terms are shown before payment.
Additional-credit purchases are final once credited and used, except for duplicate or incorrect charges and rights that cannot legally be excluded.
7. Currency, taxes and payment provider
Prices are charged in US dollars unless checkout clearly states otherwise. Your bank or card issuer may apply conversion or international-transaction charges that Anivo does not control.
Stripe processes payment details and may perform authentication and fraud checks. Applicable taxes are calculated or displayed at checkout where required.
8. Failed or disputed payments
If a renewal fails, we may retry the payment and restrict paid features after reasonable notice. Your account and locally stored data are not automatically deleted solely because a subscription payment fails.
Contact support@anivoapp.com promptly if you do not recognise a charge or believe a credit balance is wrong.
9. Plan changes and contact
Feature allocation, credit quantities and prices may change. Changes to an active paid subscription take effect with the notice and timing shown to you and as required by law.
Billing and credit questions: support@anivoapp.com.
Talk to Anivo.
Product, billing, privacy, abuse and security requests all begin with the same support address.
support@anivoapp.com